Burt Family 2013

Burt Family 2013

Tuesday, July 19, 2011

Our Favorite Family Service Representative


We have not given Children's Hospital enough credit for all the wonderful ways they are taking care of Max and our family. Somedays it can be really tough being surrounded by chronically ill children battling cancer and other life threatning diseases, but there are people like Jessica Spencer who brighten our days. Jessica takes care of our family by being responsible for scheduling all of our various appointments for all the different departments throughout the hospital.  She works so hard to get us a schedule that limits the amount of time and days we have to be at the hospital. She juggles so many doctors busy schedules and tries to make it so we can have a life too. We can't thank her enough for her patience, I will call her several times a day trying to rearrange things and making sure we have all of his labs, therapy appointments, tests, anesthesia, doctors, nurses, dieticians, and all the other appointments Max has to have and she always has a great sense of humor, attitude and is quick and professional.  Max also loves visiting Jessica, he has on several occasions seen her from a distance and will yell her name through the crowd to say Hi. She is always able to get a big smile out of him.  We found out she will be leaving us at the end of this month, and while we are excited for her new opportunities, we will miss her greatly!  Good luck Jessica!

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